These terms and conditions outline the position of both parties in the event that
something should go amiss. Please read them to ensure your complete satisfaction
with our service.
The following terms and conditions outline the agreement entered into by yourself
(referred to as 'you', 'yourself') and us (referred to as 'Mary Gray Confections
Limited', 'us', 'our'). These terms and conditions constitute the entire agreement
between yourself and us and supersedes all prior representations, agreements,
statements and understandings, whether verbal or in writing, relating to this
website or the Service.
On receipt of your payment we will dispatch your order within 4 working days.
We will notify you if, for some reason, we are unable to supply due to unavailability
of the product or some other reason. We will not be held responsible for any delay or damage
incurred after dispatch. On arrival, please check the package and notify us
immediately if damaged so we can initiate a claim process with the carrier.
Within New Zealand, all product will be sent by courier to a physical delivery address only (not PO box).
CREDIT CARD PAYMENT - CURRENCY CONVERSION
All prices for products and services listed on this website are quoted in New
Zealand Dollars (NZD). We have provided a currency converter in the checkout
section for your convenience. The currency converter provides an indicative
conversion based on the current exchange rate. It does not provide an exact
conversion into your currency nor does it predict the exact amount that will
be charged. If you pay by credit card, you will be charged according to the
exchange rate at the time the transaction takes place.
If you pay by cheque, you will be required to settle your account in New Zealand
dollars. Cheques must be written in English and made payable to "Mary Gray
Confections Limited". Cheques sent from locations outside New Zealand
must be a bank cheque or money order for the full amount, including shipping,
in New Zealand dollars.
CUSTOMS DUTIES AND TAXES
If you are an International Customer purchasing from outside New Zealand, taxes
and customs clearance costs at the country of destination are your responsibility.
WARRANTIES and RETURN POLICY
All of our products come with a warranty on workmanship and materials. If you
are not happy with your purchase for any reason, please return it to us with
a brief note of explanation. We will replace or exchange the item or issue a
refund. The goods must be in original condition and returned to us at your cost
within 30 days from the date of purchase. Please note, shipment costs are non
We have taken care to ensure that the content of this website is accurate and
current. However, we accept no responsibility in cases where a genuine error
has taken place either in the description of a product, its price or information
relating to any other service that we provide. We reserve the right to refuse
to sell you a product if there is a dispute relating to the attributes or price
of a product.
Please note that we collect and retain information about visitors to the site.
If you purchase products from the site we will collect and retain personal information
including your name, telephone number and address. We will not disclose this
information to any individual or company other than those who require the information
to process your order. You have the right under the Privacy Act 1993 to access
any personal information held about you and to correct or delete such information
All content included on this site, such as text, graphics, logos, button icons,
images, audio clips, digital downloads, data compilations, and software, is
the property of Mary Gray Confections Limited.
LICENSE AND SITE ACCESS
We grant you a limited license to access and make personal use of this site
and not to download (other than page caching) or modify it, or any portion of
it, except with our express written consent. This site or any portion of this
site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise
exploited for any commercial purpose without our express written consent. You
are granted a limited, revocable, and nonexclusive right to create a hyperlink
to the home page of Mary Gray Confections Limited so long as the link does
not portray us or our products or services in a false, misleading, derogatory,
or otherwise offensive matter. You may not use any of our logos or other proprietary
graphic or trademark as part of the link without express written permission.
We are careful to protect your security by using Secure Socket Layer
(SSL) encryption. SSL encrypts all ordering information, including your name,
address and credit card details. Once we receive your order, your personal information
is immediately isolated on a secure server. Where do not store your credit card
EXCLUSION/LIMITATION OF LIABILITY
We do not accept any responsibility whatsoever for any damage or harm arising
from or in relation to this site and/or associated sites and/or associated stores
and/or other services, including but not limited to damage or harm arising out
of errors or omissions in the material contained on this site.
Any links included in this site does not imply endorsement of the content of
sites that we link to. We take no responsibility for any damage or harm arising
from the inclusion of such links.
We may at our discretion, modify any of the material contained on this website,
including these terms and conditions, without prior notice. Continued use or
the placing of an order by the Customer after a notification is made constitutes
acceptance by the Customer of the modifications.
We reserve the right, and have absolute discretion to, at any time and for any
reason whatsoever, terminate all or part of any service supplied by us, with
or without notice, effective immediately.
CONSUMER GUARANTEES ACT
If you are a New Zealand 'customer' as defined in the Consumer Guarantees Act
1993 then you are protected by the said Act. Nothing in these terms and conditions
limits your rights under this Act.
We shall be under no liability - to the Customer in respect of anything that,
if not for this provision, would or might constitute a breach of this Agreement,
where this arises out of circumstances beyond our control, including but not
limited to acts of God; natural disasters; sabotage; accident; riot; shortage
of supplies, equipment, materials; strikes and lockouts; civil commotion; computer
hacking; or malicious damage.